Passionate distribution services professional with a proven track record of “hands-on” leadership developing people, processes and technology to create business operations continuity focused on continuous improvement and service excellence to both internal and external customers.
- Direct-to-Consumer and Direct-to-Retail Shipping - DRTV & eCommerce Order Fulfillment Operations - New Facility & Client Start-Ups - Standard, Club and Custom Continuity Orders - Big-Box Retail Vendor Guidelines & Compliance - VAS, Kitting, Packaging and Production Operations - APICS Certified Inventory Control & Cycle Counting - Process Flow Development & Operations Efficiency - Continuous Improvement, TQM, KanBan, 5S - SOP Development, Documentation & Execution - ERP/WMS Implementation, Use and Training
- Hi-Volume Pick/Pack & Case Pack Order Picking - LTL, TL & Small Parcel Shipments - Developing Culture of Service Excellence - Systems Development, Data Analysis & Reporting - RF/Bar Code Scanning, Setup & Training - UCC128 Labeling, EDI Integration and Application - Labor Scheduling, KPI Tracking & Analysis - Team Building, Employee Development & Training - Job Descriptions, Hiring, Reviews & Write-ups - Clean, Organized and Safe Warehouse Operations - Proactive & Enthusiastic “Positive” Communication
Over 2,175,000 B2C & Ecommerce orders shipped since 2011 with a Picking Accuracy and On-Time Shipment Rate of 99%
“Helping to build your business one accurate customer transaction at a time”